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NSW Accident Repair Centre has been as a established specialist paint and body repair facility since 2006 and has developed a wealth of vehicle manufacturer product knowledge and technical expertise.
The customer service team is focused upon achieving first class customer service care. We apply this from the initial customer contact onwards to ensure that every customer is kept informed of all the necessary process involving the insurer, the company and the customers requirements, including swift issue resolution and meeting GDPR compliance.
As a recognised repair centre, we are always striving to expand and improve our approvals and certifications. We currently hold approvals for the following manufacturers:
We are always looking to invest in the latest technology and equipment, as well as providing the necessary training for our technicians in order to maintain our manufacturer approvals.
Authenticity Guarantee
Our 3-year Repair Authenticity Guarantee* is your guarantee that we have used genuine Volkswagen parts and paint, specialist Volkswagen technicians and Volkswagen approved repair methods.
Customer Satisfaction Survey
As a Volkswagen Group approved repair centre we value your feedback, which helps us to improve the service that we provide.
So if your Volkswagen group vehicle has been repaired by us, you will receive a short email survey shortly after your vehicle has been returned to you, and would be grateful if you could take the time to complete this for us.
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